Customer Service

Shipping & Delivery

To view the status of your order, log in to “My Account”.

Privacy & Security

Glitzzie will not distribute or sell your personal information to anyone. All your information is safe, including your name, email address, payment information, shipping and/or billing address, phone number or any other information we may need to process your order.

We process your credit card through a secure and encrypted process (SSL Signature Algorithm: SHA-256 with TLS encryption) in order to keep your information safe and secure. When shopping with Glitzzie you can feel confident providing us your information.

This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies", which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on activity for our website.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we, nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Returns & Replacements

Defective Merchandise

Defective merchandise to be returned must be approved by customer service in advance.  Customer is directly responsible for any shipping and handling fees.

Damaged Merchandise

All packages are inspected for damage prior to leaving our warehouse. If your merchandise is damaged during shipment by the shipping courier, please contact us immediately as we must be informed within 10 calendar days from the date of receipt for all damage/shipping related claims. Damaged merchandise can be replaced with the same model only. The processing fee will only apply if you choose to return the merchandise for a refund. No fee will be debited if we are permitted to resolve the issue by replacing your damaged merchandise.  Customer is directly responsible for any shipping and handling fees.

 General Returns

 Products purchased from Glitzzie.com are available for return within 10 days of shipment.  Some products may require different or special handling.  Customer is directly responsible for any shipping and handling fees.  Please contact us directly by sending an email to info@glitzzie.com.

Payment, Pricing & Promotions

Glitzzie accepts credit or debit card payments from VISA, MasterCard, and American Express.